NH Collection Palazzo Verona

My wife and I had a lovely stay at the Palazzo Verona, and we thoroughly enjoyed the luxurious feel of the hotel and the room. The staff was also very courteous and helpful. It was also a very located hotel in the Arena area of Verona.

Great location near the Porta Borsari on the edge of the old town. Actually stayed an extra two nights due to the Gatwick mess-up. The charming reception staff were very accommodating about this, and even up-graded us to a suite. We also got a discount for a minor plumbing problem - very generous. Breakfast was fine - uncrowded with excellent food and service, especially from Reya. Our rooms were a good size - in fact the suite was enormous (perhaps a little chilly as a consequence), with decent facilities, though hard to find much to watch on the TV - often the way though! Public areas are very smart, and clean, and the decor understated in many ways. This is not a cheap hotel by any means, but Verona is an expensive city, and the pricing was much as expected. Very impressed with the NH group, and will consider staying in other properties run by this chain.

Beautifully decorated and very clean throughout. Lots of different spaces to sit if you don’t want to stay in your room. Liked the jazz music that was playing in the evenings. My sister and I were upgraded to a junior suite and it was perfect, really made our stay. Very clean, spacious and comfortable. Any staff we came across were very friendly and helpful. Lots of attention to detail. Great variety for breakfast. The hotel is in the perfect location. All sights are within 5 to 15 mins walking distance. The train station is a 20 minute walk and we did a trip to Lake Garda which again only takes around 20 mins. I would definitely stay here again.

Breakfast was excellent with a wonderful selection of fruit and everything else you would expect including a great cooked selection. The staff at breakfast were extremely attentive and they catered for a gluten free diet. The room and bathroom were spacious, quiet and the bed very comfortable. The reception staff were very friendly and helpful at all times and set the room air conditioning to ensure the room was cool at night. The hotel is in an excellent location only a short walk from many of the main attractions.

Discrete entrance, beautiful premises designed with much taste, spacious room, ideal location. Every member of staff helpful, attentive, kind, discrete and efficient. We appreciated every aspect of our stay at NH Palazzo Verona and enjoyed our time there very much. Our wishes were met before we could express them, which makes this hotel a true five-star in the best tradition. Thank you!